Terms of Use

Acceptance of Terms

By accessing and using TapTrust ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Use constitute a legally binding agreement made between you and TapTrust, concerning your access to and use of the Service.

Description of Service

TapTrust is a privacy-first AI chat platform that enables secure conversations with AI assistants. Our service is built on the principle of privacy by design, implementing:

• Client-side encryption of all conversation data
• Zero-knowledge architecture where servers cannot access conversation content
• Non-custodial data control where you maintain ownership of your data
• Direct communication with AI providers from your device

User Accounts and Eligibility

Account Creation

To use TapTrust, you must create an account through our authentication provider. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Eligibility

You must be at least 18 years old to use TapTrust. By using our service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.

Account Security

You are responsible for maintaining the security of your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

User Obligations and Conduct

Acceptable Use

You agree to use TapTrust only for lawful purposes and in accordance with these terms. You must not:

• Use the service to violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the service or servers
• Use the service to distribute harmful, offensive, or illegal content
• Reverse engineer, decompile, or disassemble any part of the service

Content Responsibility

You are solely responsible for the content of your conversations with AI assistants. While we implement strong privacy protections, you must ensure that your use of the service complies with applicable laws and does not infringe on the rights of others.

Privacy and Data Handling

Your privacy is fundamental to TapTrust's design. Please review our Privacy Policy for detailed information about how we handle your data. Key principles include:

• All conversation data is encrypted on your device before transmission
• Our servers cannot access the content of your conversations
• You maintain full control and ownership of your data
• Data is stored in encrypted form and can only be accessed with your credentials

Payment and Billing

Subscription Fees

Some features of TapTrust require a subscription. By subscribing, you agree to pay the applicable fees as described on our pricing page. Fees are billed in advance on a recurring basis.

Payment Processing

We use third-party payment processors (Autumn) to handle billing. Your payment information is processed securely and is not stored on our servers.

Refunds

Subscription fees are generally non-refundable. In exceptional circumstances, refunds may be considered on a case-by-case basis. Please contact our support team for refund requests.

Billing Changes

We reserve the right to change our pricing at any time. Price changes will be communicated in advance and will not affect existing subscriptions until renewal.

Intellectual Property

Service Ownership

TapTrust and its original content, features, and functionality are owned by TapTrust and are protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of the content you create through conversations with AI assistants. However, by using TapTrust, you grant us a limited license to store and process your encrypted data as necessary to provide the service.

AI-Generated Content

Content generated by AI assistants through TapTrust is provided for your personal use. You are responsible for ensuring your use of such content complies with applicable laws and does not infringe on third-party rights.

Service Availability and Modifications

We strive to provide continuous service but cannot guarantee uninterrupted availability. We reserve the right to:

• Modify or discontinue features of the service
• Update these terms with reasonable notice
• Restrict access to certain features or the entire service
• Perform maintenance that may temporarily affect service availability

Disclaimers and Limitations of Liability

Service "As Is"

TapTrust is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or secure.

AI Content Disclaimer

AI-generated content may contain inaccuracies, biases, or inappropriate material. You should not rely on AI responses for critical decisions, legal advice, medical information, or other situations requiring professional expertise.

Limitation of Liability

To the maximum extent permitted by law, TapTrust shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the service will cease immediately
• We will delete your encrypted data as per our data retention policies
• Outstanding payment obligations will remain due
• Provisions that by their nature should survive termination will continue

Governing Law and Dispute Resolution

These terms are governed by the laws of [Jurisdiction]. Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

You agree to submit to the personal jurisdiction of the courts located in [Jurisdiction] for any legal proceedings that may arise.

Contact Information

If you have questions about these Terms of Use, please contact us at:

• Email: legal@taptrust.com
• Support: support@taptrust.com

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes through our platform or via email.

Your continued use of TapTrust after any changes indicates your acceptance of the updated terms.